Legal Notice (or Statutory Disclosure)
・Seller
Antiques & Art Masa
・Representative
Masayoshi Ichinose
・Address
MUSEE 102, 29 Shimogamo Matsubara-cho, Sakyo-ku, Kyoto 606-0804, Japan
・Tel
+81-75-724-8600
・Email Address
info@fof-art.com
・Additional Fees Beyond Product Price
Shipping Fees
- Domestic (Japan): Free shipping on all orders within Japan.
- International: A flat rate of ¥30,000 (tax included) is required for all international shipments.
Important Note on Customs Duties:
For international deliveries, customs duties, taxes, and other import fees may be applied depending on the destination country and region. Please note that all such charges are the sole responsibility of the recipient.
Other Fees:
Bank transfer fees may also apply separately from the sales price.
・Order Expiration
Within 7 days after confirmation of the quotation email reply. If payment is not received within 7 days, we will assume there is no intent to purchase and the order will be automatically cancelled.
・Defective Products
Please contact us within 3 days of product arrival. Please understand that we cannot accept returns except in cases where the product is defective.
・Sales Quantity
No specific restrictions.
・Shipping / Fulfillment
In principle, items will be dispatched within 14 business days after payment confirmation. (Due to the delicate nature of these artworks and museum-quality packaging requirements.)
・Payment Methods
Credit Card
Shopify Pay
PayPal
・Return Deadline
Within 3 days of product arrival.
・Refunds and Returns
As these are one-of-a-kind items, we do not accept returns in principle. We only accept returns in the event of damage.
Return shipping costs will be covered by the shipping company.